Wallcoverings By Don Dye - Serving Houston Since 1977            Phone 832-788-3667

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Damaged Paper During Shipment

  I got an e-mail from a client last night to say he thinks the powder room paper was damaged during shipping, but wasn't sure. My designer also e-mailed to see if I could go over to take a look. I told her "once a customer see's something like that, they fixate on it. She was in full agreement, and had the paper shipped back for re-order. Maybe if I saw the paper first, I could have made a "go" or "no go" decision. Years of experience has told me to always ship it back if there is a question.
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